December 2017

Customer Newsletter

Catch up on all the latest news from Dessian. 

October 2017

Admin Assistant Required

Dessian Products Ltd would like to recruit a part-time Administrative Assistant based within our busy Cumbernauld Trade centre working from 1pm to 5pm, Monday to Friday (flexibility may be required). Duties for the role include:

  1. Reception duties answering telephones and directing calls to the appropriate person.
  2. Ordering materials, liaising with suppliers.
  3. Matching purchase orders to invoices and delivery notes.
  4. Checking suppliers’ prices against invoices.
  5. Stock check procedures.
  6. Any other administrative duties as required.

July 2017

Newsletter July 2017

Check out the latest news at Dessian in our newsletter.

May 2017

Charity Champions Trophy 2017

Charity Champions Trophy 2017

This year Dessian are supporting the work of the 'Friends of the Cancer Centre' at Belfast City Hospital. With the help of your kind and generous donations last year, Dessian was able to present the charity with a cheque for £2000.

We hope to smash this target in 2017 and we kicked off our fundraising calendar with the annual Charity Champions Football Tournament. Staff from our headquarters in Belfast took part in this event at the end of May, raising a total of £800 to date. 

If you would like to make a donation, please speak to a member of the Dessian staff.  

April 2017

Transport Administrator Wanted

Dessian is recruiting a Transport Administrator who will report directly to the Transport Manager. The successful candidate will have responsibility for all aspects of the transport administration, including printing and sending dispatch dockets and invoices to customers.  

Applicants are asked to send their CV and covering letter to The closing date is Friday 5th May 2017.

For further details view pdf below.

February 2017

Dessian Make Donation to Friends of the Cancer Centre

Friends of the Cancer Centre Cheque Presentation

Following a year (2016) of fundraising activity, Dessian was able to present Ana Wilkinson (Corporate Fundraising Manager) with a cheque for £2,000 on behalf of Friends of the Cancer Centre at Belfast City Hospital. 

We would like to thank all who took part in our fundraising events and those who made generous donations to this fantastic charity.  

February 2017

We're Hiring

January 2017

Vacancy for Maintenance Engineer

We're recruiting a Maintenance Engineer

This role involves the maintenance of state of the art production machines, which include Schirmer saw centres, Urban welding and corner cleaning equipment. The successful applicant will be responsible for fault finding, repairs and routine preventative maintenance activities to ensure that downtime due to machinery faults is kept to a minimum and production quality is at a high standard. Additional duties involve general factory and building maintenance.

Click to download the full Job Specification. Closing date for applications is 31st January 2017.


January 2017

Full-Time Driver Wanted

Vacancy for Driver

Dessian is recruiting a full-time driver to deliver unglazed uPVC window and door frames throughout GB. Interested in this job? Download the Job Specification now. Closing date 30th January 2017.

January 2017

Update on Factory Renovations & Disruption to Patio Door Production

As you can see from the photograph, the old customer services office has been gutted and phase 2 work is being carried out by contractors.

In our December newsletter we advised of major renovations taking place at Dessian. Phase 1 is now complete but further disruption is expected as we enter Phase 2 renovations. 

The new Schirmer saw will be delivered in February. In order for us to take delivery, some major building work is required (which will include taking down walls). 

For H&S reasons linked to the building work, we lose space temporarily (4 weeks approximately) as phase 2 building work is completed. We now have no floor space to fabricate patio doors until completion of the building works. 

We apologise for any inconvenience and we will of course complete any patios already ordered as of today's date.

**Dessian can offer a temporary bought-in option. For further information please speak to Stephen Thurley or Ann Vincent on 028 9038 1118.**

December 2016

Winter Newsletter 2016

Our latest newsletter includes a message from the Chairman, a technical update and an insight to the renovations currently taking place at our factory in Belfast. It also includes an update on our fundraising activity, some staff news and top tips for 'dealing with difficult customers'.


November 2016

November Marketing Tips

November Marketing Tips

In our latest installment of 'Marketing Tips', we're staying on topic with Digital Advertising but this time we're looking at 'Remarketing'.  

October 2016

October Marketing Tips

October Dessian Marketing Tips

If you have been following the previous Marketing Tips on optimising your website, then advertising on the Internet could be the next step to driving more traffic to your website—and ultimately convert these additional visitors into customers.


September 2016

September Marketing Tips

Simply having a website is not enough. Your website needs to be optimised so that search engines will direct traffic to your site. This month we look at some of the ways you can get more traffic to your website and ultimately generate more leads through the site. 

September 2016

Production Operatives Wanted

August 2016

August Marketing Tips

Believe it or not, one of the best marketing tools you have is yourself. The way you and your staff interact with prospects/customers reflects on your business. In our latest article 'Be Your Best Marketing Tool', we look at the role of the customer facing employee, in an industry where word-of-mouth advertising accounts for a significant portion of sales.

August 2016

Door of the Month

Dessian Door of the Month_August 2016

Introducing a new 'Door of the Month' offer. Our August offer is Black Carlton Virtuoso Composite Door for £399+VAT. 

July 2016

Production Operatives Wanted

Dessian are recruiting temporary production operatives. Click on link for further details: 

July 2016

July Marketing Tips

We're looking at 'Branding' this month and how it impacts your business. The reality is that every business is creating a brand image whether it intends to or not what image are you creating?

June 2016

June Marketing Tips

At the half year marker, we highlight the importance of reviewing and revising your Marketing Plan. 

June 2016

Summer Newsletter

The latest newsletter is now available. In this issue you can find information regarding product updates, staff changes, charity fundraising and more. 

May 2016

HR Manager Wanted

May 2016

May Marketing Tips

Part 2 of our 'developing good habits' series - Social Media. 

May 2016

Dessian & REHAU Celebrate 30 Year Partnership

L-R Declan Coulter (REHAU), Steven Thurley and Nigel Bothwell (Dessian) and Martin Hitchin (REHAU)

Celebrating a remarkable 30 year partnership, Nigel Bothwell (Dessian Managing Director) and Stephen Thurley (Dessian Customer Services Manager) are pictured with REHAU's UK Chief Executive Martin Hitchin at the FIT Show receiving a certificate and engraved trophy to mark the occasion on the REHAU stand at the FIT Show.

Martin said:  “We have been supplying Dessian since 1986 when both businesses and indeed the whole industry looked very different to how it looks now. We’ve supported each other through some difficult times and celebrated together in some great times, and I’m delighted that our partnership remains as strong as ever.

“REHAU and Dessian are certainly now two of the strongest names in the industry and we’re continuing to look forward and plan for future campaigns and initiatives together.”

Nigel agreed:  “The Dessian brand is synonymous with REHAU. We also share the same commitment to quality and service and it continues to be a very mutually beneficial partnership.”

May 2016

Dessian Does Composite Doors

Dessian has partnered with two established UK manufacturers for the exclusive supply of composite doors to Ireland, and to areas of the UK not currently serviced by these brands. 

Nigel Bothwell, Dessian Managing Director adds, “At Dessian we listen to our customers and we are responding to customer demand for a high quality composite door product. We have recruited Jonny Laverty who has a wealth of experience in the composite door industry. He has joined Dessian’s sales team to work across both Ireland and the UK to develop composite door sales.” 

To find out more about Dessian's composite door range, please contact Jonny Laverty on 07501 488512 or

April 2016

Jonny Laverty Joins the Team

Jonny Laverty, Dessian Sales Executive

"With a wealth of experience in the composite door industry, Jonny Laverty has joined Dessian's sales team, working across both Ireland and the UK." Nigel Bothwell, Dessian Managing Director

For more information on Dessian's composite door range, please contact Jonny Laverty on 07501 488512 or

April 2016

Charity Football Match in aid of Friends of the Cancer Centre

2016 Charity Champions Trophy

The 2016 Charity Champions Trophy was held on Friday 15th April. Dessian and Windowmate staff came together for the annual event to raise money for local charity, Friends of the Cancer Centre.

The football competition is one of the highlights of the year for staff at Dessian. This year we had four 11-a-side teams and plenty of spectators there to cheer the boys on. Thanks to all our staff for braving the wind and rain for this fantastic charity, and well done to the winning team 'Gaffers Grafters'. 

2016 Charity Champions Trophy Highlights

The competition has raised over £1400 so far. We would like to say a massive thank you to everyone for donating so generously.  

We are still collecting donations, so if you would like to make a contribution please speak to a member of our staff to find out how you can do that. 

April 2016

April Marketing Tips

In April we're focusing on 'developing good habits'. 

March 2016

March Marketing Tips

The latest tips from our marketing department about improving your website. 

February 2016

February Marketing Tips

Take a look at our key considerations when developing your marketing plan. 

December 2015

Customer Newsletter

The last newsletter of 2015 is now available to download. Simply click on the icon below to download now.

In the latest installment we have a message from the Chairman, a technical update with news on REHAU TOTAL70s and composite doors, as well as top tips for Marketing and some news on what Dessian staff have been up to recently.

December 2015

Sean Robinson Celebrates 20th Anniversary at Dessian

Sean Robinson (middle) Customer Services Team Leader and Transport Supervisor being congratulated by Chairman Stephen Sproule (left) and Managing Director, Nigel Bothwell.

The 5th December marked a significant milestone for Sean Robinson, having reached 20 years continuous service with Dessian.

Over the years Sean has held a number of positions within the company. Starting out in production, Sean remained there for 11 years, which included a 2 year period as team leader on nightshift.

Having participated in an intensive training and appraisal programme, Sean was one of three factory operatives to move into customer sales. Sean was in a sales executive position for a 2 year period and then transferred to become Regional Team Leader for GB in the Customer Services department, a role which he has held for 7 years.

Last year Sean was also made the Dessian Transport Supervisor to assist Lee Dempster as Transport Manager. Dessian would like to congratulate Sean for his service to the company over the last 20 years.

November 2015

G15 Awards Ceremony

Back Row L-R: Jennie McGlashan, Deborah Campbell, Tanya Dennett, Glynis Cousins, Nigel Bothwell, Heather Edgar, and John McDermott. 
Front Row L-R: Stephen Sproule, Stephen Thurley, Lee Dempster and Marty Bell.

In September Dessian were announced as a finalist for perhaps the most prestigious awards of them all - G15 Fabricator of the Year. 

Encouraged by REHAU to enter these awards, Dessian submitted an application for the first time ever and later received a visit from one of the G15 judges. 

Some representatives from Dessian attended the awards ceremony that took place on 27th November in London. Whilst Dessian didn't pick up a trophy this year, we are both delighted and encouraged to be nominated for the much coveted 'Fabricator of the Year' award.

Special thanks to all our customers, suppliers and staff for their support and good wishes. 

November 2015

G15 Awards

The G15 Awards are now only a day away. As we approach our 30th birthday we are delighted to be celebrating our nomination as a finalist for 'Fabricator of the Year'. We would like to say a special thank you to all our long-standing customers and members of staff. We wouldn't be here without you. 

September 2015

Dessian Presents Cheque to Fleming Fulton School

Thank you to everyone who helped us raise money for Fleming Fulton Specialist School. We reached our target of £2595 which will be used to purchase a piece of specialised gym equipment for wheelchair users.

September 2015

G15 'Fabricator of the Year' Finalist 2015

Dessian has been announced as a finalist for the G15 'Fabricator of the Year 2015' award.  

Nigel Bothwell, Managing Director at Dessian says “we are delighted to be nominated for the G15 Fabricator of the Year 2015 award and are greatly encouraged in this, our 30th year in business.”

The winner will be announced at the G15 Awards ceremony on 27th November 2015. 

September 2015

Dessian Senior Managers do Ice-Bucket Challenge

Dessian continues to raise funds for Fleming Fulton School with an ice-bucket challenge. As one of Dessian's chosen charities for 2015, Fleming Fulton is a specialist school for kids with disabilities. Dessian are raising funds to purchase a piece of specialist gym equipment for the school. 

Dessian's Managing Director Nigel Bothwell and Production Manager Stephen Thurley took part in the challenge. 

July 2015

Driver/Production Operative Wanted

July 2015

Dessian supports local young entrepreneurs

Dessian Products Managing Director Nigel Bothwell launches a partnership with Young Enterprise at Rathmore Grammar School with business studies students Jay Kennedy and Anna Horner.

Dessian Products Ltd are partnering with local charity Young Enterprise to ensure 100 students have the opportunity to explore the growing culture of entrepreneurship in Northern Ireland.

Dessian has made a £1,000 donation to Young Enterprise to create the opportunity for 100 next generation entrepreneurs to develop their skills by completing hands-on Young Enterprise programmes.

Managing Director, Nigel Bothwell commented on the partnership. “Within Dessian we aim to create a culture where ideas are valued.  By supporting Young Enterprise we are ensuring that this culture extends from the factory floor into the local community.  This partnership will encourage young people to develop creative business ideas, be supported to make them a reality and ultimately to contribute to the local economy.”

Young Enterprise Fundraising Manager, Jennifer McGivern, said “It is only with the support of local businesses like Dessian that we are able to give local young people a head start in their careers forging strong relationships between classrooms and boardrooms.  We’re delighted that Dessian have come on board and we look forward to seeing the impact of this partnership in the year ahead.” 

July 2015

Summer Newsletter

July 2015

Production Operatives Wanted

June 2015

Charity Champions Trophy

Charity Champions Trophy Final

A charity football competition took place on Friday 5th June in aid of Fleming Fulton School. The event was a great success and has raised over £1900 to date. All donations will go towards a specialised gym equipment for the school. Dessian would like to thank all those who supported this event.

To view photographs from the event click download pdf. 

June 2015

Giving Something Back

Dessian are ‘giving something back’ to the local community. Over the next 12 months Dessian has committed to raise money for three charities. The nominated charities fall into three different categories; Fleming Fulton School for children with physical disabilities (Education); the Northern Ireland Children’s Hospice (Health), and the Mary Peter’s Trust (Sport).

The first fundraiser will take place on Friday 5th June 2015. Dessian staff will be partaking in a Charity Football Competition with funds raised going towards a piece of specialised gym equipment for Fleming Fulton School. The school’s mission is to provide first class education, therapy, medical support and care to help disabled young people lead a fulfilling and enjoyable life.

Any or all contributions to this and subsequent events are greatly appreciated. 

March 2015

Maintenance Engineer Wanted

This is a key role reporting directly to the Production and Technical Manager. You will have responsibility for the maintenance service to state of the art Production Machines, which include Schirmer saw centres, Urban welding and corner cleaning equipment. This involves fault finding, repairs and routine preventative maintenance activities to ensure that downtime due to machinery faults is kept to a minimum and production quality is at a high standard. Additional duties involve general factory and building maintenance. The successful candidate will be required to operate in a shift system. Click on download for more information.

March 2015

REHAU Colour Selector Tool

REHAU Colour Selector Tool [screenshot]

REHAU have developed a new colour selector tool to help your customer visualise how colour could enhance their home. The tool is quick and easy to use. Check out REHAU's colour selector at:

February 2015

Can you afford not to market your business?

Marketing is a broad term, but it is one that is often confused with other terms such as advertising and public relations. One of the easiest ways to understand this is to think of marketing itself as a big umbrella with fields like branding, sales, promotion, communications, research, web marketing, database, product development, pricing, advertising, public relations and more. Marketing is not limited to just one of these things. 

REHAU is well established and has a great reputation for quality. Dessian is also known for its quality workmanship. So, how can you market this premium product and compete with other REHAU stockists? Well, there are a number of things that you can do... 

Click below to view full article 

January 2015

Dessian employees reach 20 year milestone

L-R: Nigel Bothwell, Stephen Sproule, Phil McCormick and Jim Groves.

L-R: Managing Director Nigel Bothwell and Chairman Stephen Sproule are pictured congratulating employees, Phil McCormick and Jim Groves for their 20 years' service at Dessian Products Ltd. 

January 2015

Customer Newsletter

This issue includes a message from the Chairman and all the latest news from Dessian, as well as Satellite training notes and top tips for Marketing.  

August 2014

Windowmate Opens a New Branch in Bangor

Windowmate was first established in Belfast as a trade counter business in 2001 trading from the Dessian Products Ltd factory complex. Windowmate has opened a new branch at Balloo Industrial Estate in Bangor selling replacement windows, doors, conservatories, roofline, trims and accessories.

The branch is open weekdays from 9am to 5pm and on Saturdays by appointment only. Windowmate is staffed by an experienced team who can give advice on the range of products available for any new build or replacement project and of course supply products from stock.

Windowmate, which was formerly a trading division of Dessian Products Ltd, is now a separate subsidiary company of the Gaffer group. The complete range of uPVC products is now available from Windowmate at value for money prices. This includes 60mm and 70mm frames and doors in REHAU profile, conservatories, composite doors and roofline, trims and accessories. All are available on short lead times.

Belfast based Dessian, which is one of GB and Ireland’s leading manufacturers of uPVC windows and doors with a 30 year heritage, is delighted that Bangor is the new Windowmate outlet because there is a strong demand for REHAU product in and around North Down and because, after the demise of Woburn Windows earlier this year, there was no longer a dedicated supplier of REHAU windows.

Nigel Bothwell, Managing Director of Dessian Products and Director of Windowmate NI Ltd, said: “We wanted to keep on supplying the people of Bangor and North Down with quality REHAU product.  We aim to provide a local source for high quality REHAU windows backed up by a friendly and efficient customer service.

The development of a Windowmate in Bangor has arisen after Dessian Products came to the rescue earlier this year of many Woburn Window customers who were left out of pocket when Woburn Windows ceased trading. Dessian which supplied Woburn Windows, undertook to honour the orders of as many of Woburn’s retail customers as possible, supplying them with the windows and doors they had ordered and ensuring that they did not lose the deposits that they had already paid.

Nigel Bothwell adds: “Woburn was one of Dessian’s customers so, as a responsible business, we wanted to do our best to help out those homeowners who had placed orders with them and were at risk of losing out. The response we had from all of the customers we helped was really positive and it gave us a real boost ahead of the opening of Windowmate.”

Whilst trading in Bangor from the start of July, there will be an official opening at Balloo Industrial Estate in late September.

July 2014

NI July Bank Holiday Arrangements at Dessian

Dessian will be closed Monday 14th & Tuesday 15th July

If you have not received information regarding order cut off dates and proposed delivery schedule for the July holiday period, please contact our customer services team on 028 9038 1118.

June 2014

June Newsletter

The latest Dessian newsletter is now available to download. Simply click on the icon below to download now. 

May 2014

Great Turnout for Dessian Scotland's Showroom Opening

Dessian Products’ Managing Director and Chairman recently made the short trip from Belfast to Cumbernauld for the official opening of the new One Stop Shop trade counter and showroom at Dessian Scotland.

Nigel Bothwell, Managing Director, and Stephen Sproule, Chairman, joined Dessian’s Scottish team to meet with trade, retail and commercial customers at the opening and talk to them about Dessian’s renewed commitment to the Scottish market and about the vast range of products available at value for money prices.

A broad range of suppliers were also at the event including the team from REHAU’s Glasgow sales office, who work closely with Dessian in Scotland on a day to day basis providing sales and commercial support.

Colin Pearson, the head of the REHAU sales office, said:  “The official opening was a great opportunity for us to show Dessian’s customers the strength of the partnership which exists between our two businesses and to demonstrate how we are supporting Dessian’s new initiatives in the trade sector.”

The One Shop Shop trade counter and showroom is already open for trade customers to bring homeowners to see the complete range of products available from Dessian before they buy.

As well as a comprehensive choice of windows and doors in the REHAU TOTAL 70 profile system, the showroom also features composite doors, a range of uPVC door panels, trims, roofline products, door canopies, decorative glass, window dressings and even glass splash backs for customers to touch and view.

John McDermott, who is the General Manager of Dessian Scotland judged the event to have been a success.  He said:  “We had lots of customers here to see the new showroom and trade counter for the first time and helpful and enthusiastic support from suppliers. We’ve certainly put the showroom on the map.”

The new showroom and trade counter is now open from Monday to Friday from 8.30 – 4.30 and by appointment on evenings and weekends. 

April 2014

New Trade Counter at Dessian Scotland

One Stop Shop

For all your windows, doors and ancillaries 

A complete range of frames in Rehau Total 70 profile are now on display in our new showroom. The showroom is located at the Dessian Products factory in Scotland and is available for use by both trade and commercial customers.

The 8m x 4m conservatory style showroom has been constructed inside the Dessian factory on the Wardpark Industrial Estate in Cumbernauld using windows and doors in Rehau Total 70 under a K2 four hip feature roof. As well as casement, fully reversible and tilt and turn windows, the showroom has multi-fold doors, French doors and patio doors on display and both PVC and composite doors.

In line with Dessian’s strength as a ‘One Stop Shop’ supplier, it also features door canopies, decorative glass, window dressings and even glass splash backs for customers to touch and view.

Long established in Scotland as a Rehau trade and commercial specialist, Dessian has invested in the showroom to support trade customers who want to be able to bring homeowners to see the range of products available before they buy and to give commercial customers a chance to see the products in a factory setting.

General Manager John McDermott says that the showroom is intended to showcase Dessian’s value for money credentials whilst also emphasising the quality of its products and the vast range it can supply. He says:

“In terms of the products Dessian fabricates, the showroom features everything from foiled finishes to fully reversibles, but we are also stocking glass, roofline, trims and all ancillary products as well, ensuring that customers really won’t need to go anywhere else.”

Lyn Montgomery, who was previously customer service team leader at Dessian’s headquarters in Belfast, has relocated to Scotland to manage the new showroom and she will be supported by both John McDermott and surveyor Robin Rae who between them have 65 years industry knowledge and experience.

The showroom is open Mon-Fri 9am-4pm and Saturday by appointment. 

January 2014

Winter Newsletter

Happy New Year! May 2014 bring you health, happiness and an increase in frame sales!

In this newsletter Chairman Stephen Sproule looks back over 2013 and to the year ahead. There will be several changes across the product range over this incoming quarter, including the introduction of white REHAU multi-chamber frames. Details of all this are inside the Winter newsletter along with a satellite update and marketing tips. In other news, Dessian Scotland launch a new trade counter and Windowmate has a facelift. The latest customer satisfaction surveys are in and Dessian are pleased to report product quality and service rated highly. 


August 2013

REHAU Newsletter

August 2013

Summer Newsletter

The latest Dessian newsletter is available to download now! This edition of the newsletter includes a message from the Managing Director, Nigel Bothwell, a product update, as well as a Satellite update. Also featured in this issue is a section on CE marking and some top marketing and customer service tips for you to consider. 

June 2013

CE Marking

For all the documents relating to CE Marking please click on the link below.

March 2013

Spring Newsletter

Spring has arrived and so has our latest edition of the Dessian newsletter.

In this issue, Stephen Sproule, Chairman of Dessian, looks back over 2012 and offers his thoughts for 2013. We also have the latest product update and some further information on REHAU Total70 and CE Marking.

Also inside this edition is some of our top tips for developing your website, as well as a general update on the latest happenings in Dessian.

We hope you enjoy this read. If you would like to discuss anything in mentioned in this issue of the newsletter, please do not hesitate to get in touch. 

October 2012

Autumn Newsletter

The October issue is finally here! Inside you will find a Message from the Managing Director, an update on our stock colours and some general feedback about the Birmingham Hoppe series of locks and handles which we introduced in the last quarter. We also have some top tips for Sales and Marketing, as well as a 'Cash is King' Finance feature by Dessian's Finance Controller, Glynis Cousins. 

We also have a section on REHAU for energy efficiency and how to get an approved energy rating certificate, and some information on the REHAU Roadshow which is coming soon to a place near you!

June 2012

Summer Newsletter

Our latest edition of the Dessian customer newsletter includes a message from Managing Director Nigel Bothwell, as well as product updates and features on REHAU and Dessian Scotland.

March 2012

Spring Newsletter

The March edition of the Dessian newsletter features a message from the Chairman, product updates, an introduction to Satellite and an outline of the support available from our Customer Services and Marketing Teams.